Privacy Policy

Last updated: November 2025

Introduction

ForkFleet Local Delivery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number)
  • Delivery address
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences

Automatically Collected Information

When you access our service, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your food delivery orders
  • Communicate with you about your orders and our services
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Restaurant Partners: To fulfill your orders
  • Delivery Personnel: To complete deliveries
  • Payment Processors: To process transactions securely
  • Service Providers: Who assist in operating our business
  • Legal Authorities: When required by law

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your information
  • Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: вул. Коперника 18, Львів, Ukraine